The line at (337) 333-4531 takes calls any time, and anything sent through the form gets a call back from a local specialist. Many local specialists don't charge for an inspection with moisture readings; ask about any travel charge when they call.
Why we ask about paperwork first
Because on a house repaired during 2020 and 2021, a date is the most efficient diagnostic information that exists. Damage from Laura, damage from Delta and damage from the May 2021 flooding entered buildings in different ways and in different places, and knowing which one you are dealing with means the inspection looks in the right part of the house first.
A dated invoice does that in one line. So does a claim number, a text from a contractor, or a photo your phone stamped. None of it is a requirement — it just shortens the visit.
Four things worth looking for before the visit
| What to find | What it tells us |
|---|---|
| Any invoice or receipt from 2020–21 | Which storm the repair belongs to, and what was done |
| An insurance claim number or adjuster report | What was documented as damaged at the time |
| Photos on your phone from that period | The condition before the repair covered it |
| Roughly how long the house was tarped | How far water is likely to have reached |
If the answer to all four is nothing, say so and the inspection starts from the readings instead. A great many houses here have no surviving record at all, and it changes the approach rather than whether a house can be assessed.
How to reach us
By phone: (337) 333-4531, day or night, holidays
included.
By form: the one below, followed by a call back from a local specialist.
Where: Calcasieu, Cameron, Jefferson Davis, Beauregard — every town listed on
the service areas page.
No street address is published because there is nowhere to visit. The office receives nobody. Listing premises we do not work from would be a small invention, and a site that spends this much time on what companies should be willing to claim is not going to start with one.
What happens next
We pass your request to one independent local specialist, who calls you back to book an inspection. A good one takes moisture readings, looks at what was repaired, and leaves a written scope naming the source. Ask for any exploratory opening to be quoted and located before anybody cuts. Holding a bid from another company? Compare it against what the readings show.
Contact questions
What is the most useful thing I can bring?
Anything with a date on it. An invoice, a claim number, a text message from a contractor, a photo with a timestamp. On a house repaired during 2020 and 2021 the date shows which storm the damage belongs to, and that narrows where to look.
I have nothing at all. Is that a problem?
Having nothing at all is not a problem, and it is extremely common. Companies came and went, paperwork was lost with the house, and plenty of work was done on a handshake. Your memory of roughly when and roughly what does the same job, and a good specialist works from that.
Should I contact the original contractor first?
Only if you want to and they still exist. It changes nothing about the inspection, because it assesses the building rather than pursuing anybody. Many of the crews that worked here came from out of state and left when the work ran out.
How fast can someone come out?
A local specialist calls you back to set a time, and how soon depends on their schedule. Where water is actively entering the building, say so when you call, because the clock on wet material runs in hours rather than weeks.
Do you serve my area?
Calcasieu, Cameron, Jefferson Davis and Beauregard parishes. Outside those, tell us the address and we will say honestly whether a specialist covers it.
Book a Lake Charles mold inspection
If work was done on the house after 2020, tell us roughly what and roughly when — even “somebody replaced the ceiling, I do not know who” is useful. A great many houses here were repaired fast under conditions nobody chose, and what is behind that work is usually the question. A local specialist who serves Lake Charles will call you back.