The line at (337) 000-0000 is staffed day and night, and anything sent through the form gets an answer before the day is out. Inspections with moisture readings are free in all four parishes, distance included.
Why we ask about paperwork first
Because on a house repaired during 2020 and 2021, a date is the most efficient diagnostic information that exists. Damage from Laura, damage from Delta and damage from the May 2021 flooding entered buildings in different ways and in different places, and knowing which one you are dealing with means we look in the right part of the house first.
A dated invoice does that in one line. So does a claim number, a text from a contractor, or a photo your phone stamped. None of it is a requirement — it just shortens the visit.
Four things worth looking for before the visit
| What to find | What it tells us |
|---|---|
| Any invoice or receipt from 2020–21 | Which storm the repair belongs to, and what was done |
| An insurance claim number or adjuster report | What was documented as damaged at the time |
| Photos on your phone from that period | The condition before the repair covered it |
| Roughly how long the house was tarped | How far water is likely to have reached |
If the answer to all four is nothing, say so and we start from the readings instead. A great many houses here have no surviving record at all, and it changes what we do rather than whether we can.
How to reach us
By phone: (337) 000-0000, day or night, holidays
included.
By form: the one below, answered before the day is out.
Where: Calcasieu, Cameron, Jefferson Davis, Beauregard — every town listed on
the service areas page.
No street address is published because there is nowhere to visit. Equipment travels; the office receives nobody. Listing premises we do not work from would be a small invention, and a site that spends this much time on what companies should be willing to claim is not going to start with one.
What happens next
We book an inspection, take moisture readings, look at what was repaired, and leave a written scope naming the source — with any exploratory opening quoted and located before anybody cuts. Holding a bid from another company? Have it out when we arrive and we will work through it alongside what the readings show. No charge for that, and no expectation that you switch.
Contact questions
What is the most useful thing I can bring?
Anything with a date on it. An invoice, a claim number, a text message from a contractor, a photo with a timestamp. On a house repaired during 2020 and 2021 the date tells us which storm the damage belongs to, and that narrows where we look.
I have nothing at all. Is that a problem?
No, and it is extremely common. Companies came and went, paperwork was lost with the house, and plenty of work was done on a handshake. Your memory of roughly when and roughly what does the same job, and we work from that constantly.
Should I contact the original contractor first?
Only if you want to and they still exist. It changes nothing about what we can do, because we are assessing the building rather than pursuing anybody. Many of the crews that worked here came from out of state and left when the work ran out.
How fast can you come out?
Usually within a few working days. Where water is actively entering the building that becomes same-day, because the clock on wet material runs in hours rather than weeks. Say so when you call and we treat it differently.
Do you serve my area?
Calcasieu, Cameron, Jefferson Davis and Beauregard parishes, with no travel charge anywhere in them. Outside those, tell us the address and we will say honestly rather than driving out to find out.
Book a free Lake Charles mold inspection
If work was done on the house after 2020, tell us roughly what and roughly when — even “somebody replaced the ceiling, I do not know who” is useful. A great many houses here were repaired fast under conditions nobody chose, and what is behind that work is usually the question. Same working day reply.